Terms Of Service

Last Update: 17 October 2025

Website: https://barriersandbollard.co.uk

Operated by: Wolf Supplies Ltd

Registered Address: Unit 4 Atlas Estates Colebrook Road, Birmingham, West Midlands, United Kingdom, B11 2NT

Company Number: 16070029

Email: sales@barriersandbollard.co.uk | Phone: +44 7398 998101

1. Introduction

Welcome to Barriers and Bollard, operated by Wolf Supplies Ltd.
By accessing or purchasing from this website, you agree to comply with these Terms of Service. Please read them carefully before placing any order.
These terms are designed to promote transparency, fairness, and compliance with UK consumer law.

2. Use of Website

You must use this website only for lawful purposes.
Do not attempt to copy, modify, or misuse the website or its content.
We reserve the right to update, suspend, or restrict access to the site for maintenance or misuse prevention without prior notice.

3. Product Information

We strive to ensure all product descriptions, images, and specifications are accurate and up to date.
Minor variations (e.g., due to manufacturing or display differences) may occur.
Product availability is updated regularly, but stock levels can change without notice.
If an item becomes unavailable after purchase, you will be notified promptly with the option for a full refund or replacement.

4. Pricing & Payments

All prices on the website are in GBP (£).
We accept secure online payments through trusted providers listed at checkout.
Prices are subject to change without prior notice, but any confirmed order will not be affected by later adjustments.
We do not store full payment card details — all transactions are processed securely by third-party gateways.

5. Order Processing

Orders are confirmed via email once payment is successfully received.
Processing occurs Monday–Friday within 1–2 business days, excluding weekends and UK public holidays.
In rare cases where an order cannot be fulfilled, you will receive a prompt refund or alternative solution.

6. Shipping & Delivery

We offer UK-wide delivery via Royal Mail / DHL, typically within 2–4 working days after dispatch.
Tracking information is provided via email.
Delivery times are estimates and not guaranteed; factors like courier delays or public holidays may affect timing.
Full details are available in our Shipping Policy .

7. Returns & Refunds

We accept returns within 30 days of delivery if items are unused, uninstalled, and in their original packaging.
Defective or incorrect items qualify for company-paid returns.
Refunds are processed within 5 business days after inspection.
For full instructions, please see our Return & Refund Policy .
This policy does not affect your statutory rights under UK consumer law.

8. Warranties & Liability

Products are warranted against manufacturing defects under normal use conditions.
We are not liable for indirect losses, misuse, or damages beyond the product’s original purchase price.
This limitation does not exclude liability for death or personal injury caused by negligence.

9. Intellectual Property

All content on this website (text, images, graphics, trademarks) is owned or licensed by Wolf Supplies Ltd.
You may not copy, reproduce, or distribute any content without prior written consent.

10. Privacy

Your personal data is processed in accordance with our Privacy Policy .
We collect only necessary information to fulfil orders, provide service, and comply with legal requirements.

11. Account Responsibility (if applicable)

Customers are responsible for maintaining the confidentiality of their account login details.
Any unauthorized access or misuse must be reported immediately.

12. Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes shall be handled by UK courts with jurisdiction over Birmingham, United Kingdom.